Shipping policy

We’re an international store selling in multiple countries, the default currency is USD, but you can pay in your local currency as well.

How much is shipping? (it’s free!)

Shipping is free on all orders and takes between 5-12 business days for most locations and 3-5 business days for the US. We also offer Express shipping, with 2-days in the Continental US and 3-5 business days for other locations.

Where do you ship?

We’re currently shipping to the following countries or territories:

North America
Canada, United States

Shipping from the US or China.

Europe
European Union (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden)

Iceland, Norway, Switzerland, United Kingdom

Shipping from the EU or China.

Australia and Oceania
Australia

Shipping from Australia or China.

We’re working on setting up local delivery from the US, Netherlands and Australia to everywhere we ship. If your country is not in the list, unfortunately we won’t be able to ship to you. 

How long will it take to get my package?

We strive to shop orders within 24 hours, except for Sundays.

Holidays, special occasions (e.g. before Christmas) or extreme weather events may delay shipping times.

Can I expedite my order?

Yes, we offer Express Shipping in all location with a 2-day Express option for the Continental US.

How can I track my order?

Tracking will be available within 24-48 hours after ordering. Tracking will be available on your order confirmation page and via an email update confirming your order has shipped.

You can also check your tracking on 17Track: https://www.17track.net/en

If you don’t get an email with your tracking number, in order to request tracking for your order, please reach out to hello@silverlight.store with your order number after 48 hours have passed and we will send you the tracking link.